Agent Dedicated Portal

Agent Operations Portal

Operate on behalf of customers, create requests, coordinate corrections and keep the shipment process moving.

UANApproval Number
BLBill of Lading
E-DODelivery Order
CODECustomer Code
Agent Access

Role-specific stakeholder module

This page is redesigned for a more creative government demo and direct stakeholder login.

1

Customer Support

Access and update this module in the Agent dashboard with Customer Code reference.

2

Document Follow-Up

Access and update this module in the Agent dashboard with Customer Code reference.

3

Status Coordination

Access and update this module in the Agent dashboard with Customer Code reference.

4

Live Updates

Access and update this module in the Agent dashboard with Customer Code reference.

Workflow

Agent operating journey

Each action updates the connected CMS and reflects across related stakeholder modules.

1Create File

Complete this action in the Agent dashboard and publish it to LIVE feed.

2Fix Corrections

Complete this action in the Agent dashboard and publish it to LIVE feed.

3Coordinate Stakeholders

Complete this action in the Agent dashboard and publish it to LIVE feed.

4Update Customer

Complete this action in the Agent dashboard and publish it to LIVE feed.

Tracking Preview

Search shipment status

Track by Customer Code, UAN, BL, E-DO or Container Number.

Current Status: Pre-Arrival • BL Telex Released • E-DO Payment Pending